Shipping Policies

***CHRISTMAS 2022***

The time has passed for any orders to arrive in time for Christmas. With postage strikes and a large back log, please expect orders to arrive well into the new year.

Shipping - UK ONLY

UK 1ST CLASS DELIVERY - 1 to 2 working days
UK 2ND CLASS DELIVERY - 2 to 4 working days

(We do not ship outside the UK from our website, please visit our Etsy store or email directly with you query)

Products are dispatched within 3 working days of purchase.

Delivery should take 1-4 working days to arrive from time of dispatch but can sometimes take longer at peak times.  NONE OF THIS IS GUARANTEED and mail is classed as undelivered after 28 days.

Prints are rolled in tissue paper and sent in strong postal tubes. A4 orders and smaller items are shipped in sturdy card backed envelopes. If you would like your print sent flat or another way please get in touch. Mugs are sent bubble wrapped in a cardboard box.

Orders are sent from the United Kingdom via Royal Mail. Standard dispatch is Second Class mail for UK orders. Orders are not insured or tracked. 1st Class Post or tracked post are optional extras at checkout.

Address labels are printed automatically via our Royal Mail portal. It is the buyers responsibility to check they gave given the correct address. We are not responsible for incorrect addresses. If the package is returned because of this, the buyers may need to repay postage costs.

We do not include receipts or invoices with packages. If you require one please include this in the ‘note to buyer’ section and I will print one for you.

If your order is a gift, please make clear in the 'note to seller' section or email me directly is a different address is required and any further instructions. I can also add in a personal note if you would like.

Buyers are responsible for any duty or custom charges if applicable. We are not VAT registered.

For any other questions please get in touch via our contact page or send a direct email to alscouzens@gmail.com.